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Return Policy

Please allow at least 3-5 business days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed. Please note opened products that are being returned must have 85% or more of the original contents to be eligible for a refund. To return an item, please fill out the Return and Exchange Form (see below) in order to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Occurs Naturally
Attn: Returns
RMA #
2707 Boeing Way,

Stockton, CA 95206

Return shipping charges will be paid or reimbursed by us.

 

REFUNDS

 

After receiving your exchange request and inspecting the condition of your item, we will process your exchange. Please allow at least 3-5 business days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.

Please note opened products that are being returned must have 85% or more of the original contents to be eligible for a refund.

Return Form

We hope you are happy with your purchase. However, if you are not satisfied with the condition of your purchase, you may return it to us for an exchange. Please see below for more information on our return policy.